Terrence Metz, CSM, PSPO, CSPF, is the Managing Director of MG RUSH Facilitation Training and Coaching, the acknowledged leader in structured facilitation training. His FAST Facilitation Best Practices blog features over 300 articles on facilitation skills and tools aimed at helping others lead faster, more productive meetings and workshops that yield higher quality decisions. His clients include Agilists, Scrum teams, program and project managers, senior officers, and the business analyst community among numerous private and public companies and global corporations. As an undergraduate of Northwestern University (Evanston, IL) and MBA graduate from NWU’s Kellogg School of Management, his professional experience has focused on process improvement and product development. He continually aspires to make it easier for others to succeed.

The Information (a book by James Gleick)

Information is Physical — The Information (a brief review of James Gleick’s treatise)

Information is Physical “To do anything requires energy. To specify what is done requires information.” –Seth Lloyd (2006) c/o James Gleick “The Information: a History, a Theory, a Flood” released by First Vintage Books in march 2012, and written by James Gleick © 2011, will leave you exhilarated with the implications of information as a…

Content Neutrality

Content Neutrality — Take Only Photographs, Leave Only Bubbles

Content neutrality describes the single most important trait of an effective facilitator. As a YMCA-certified SCUBA diver, we heard “take only photographs and leave only bubbles.”  Likewise, an effective facilitator should take only participant input and leave only a thorough trail of documentation and rationale. You will find this premise emphasized in the 27th verse of…

Crashing Through Toward Improved Facilitation

Crashing Through Toward Improved Facilitation

The book “Crashing Through” by New York Times’ bestselling author Robert Kurson includes innumerable reflections about struggle, collaboration, and victory that also apply to the sphere of facilitation. Most importantly, the book emphasizes the scientific understanding that pre-existing knowledge affects perception. In other words, what you know changes what you see. The challenges around consensual…