Terrence Metz, CSM, PSPO, CSPF, is the Managing Director of MG RUSH Facilitation Training and Coaching, the acknowledged leader in structured facilitation training. His FAST Facilitation Best Practices blog features over 300 articles on facilitation skills and tools aimed at helping others lead faster, more productive meetings and workshops that yield higher quality decisions. His clients include Agilists, Scrum teams, program and project managers, senior officers, and the business analyst community among numerous private and public companies and global corporations. As an undergraduate of Northwestern University (Evanston, IL) and MBA graduate from NWU’s Kellogg School of Management, his professional experience has focused on process improvement and product development. He continually aspires to make it easier for others to succeed.

Effective Meeting Wrap up

Most Meetings Don’t End, They Stop: Use a Professional Meeting Wrap Up

Daniel Pink’s book When: The Scientific Secrets of Perfect Timing stresses the importance of the meeting wrap up. He calls it “ending on a high note.” Others refer to the recency effect. Below find the four most critical activities needed to facilitate a professional, efficient, and effective meeting wrap up: #1-Review, #2-Next Steps, #3-Communications, and…

Leadership Style

Leadership Style Depends on Source of Ideas and Solution Ownership

Leadership style depends largely on the flow of content: Directive—one-way, Consultative—equal partner in content, and Exploratory—facilitative, not adding content. Directive A leader who predominantly gives direction and guidance with little participation or content added by the group characterizes this leadership style. Directive leadership is appropriate when the purpose is to share information quickly and clearly,…

Closely Manage Meeting Boundaries

Meeting Boundaries to Closely Manage: Directed or Facilitated

While there are three primary types of business meetings: information sharing, instructional or directional task-related meetings, and facilitated or developed task-related meetings, an effective leader must closely manage the meeting boundaries to prevent scope creep and get done on time. Information Sharing Meetings Information sharing meetings primarily capture one-way communication with information presented from the speaker to…

Easel Sample

Improve Now — How to Use Easels When Facilitating Meetings and Workshops

The National Speakers’ Association once stated that the most important change speakers could make to be more effective would be to be more facilitative. By that, they meant the use of interaction, solicitation, and capture of participants’ ideas. Whether you are a speaker, teacher, coach, or traditional facilitator, it is good to develop competence around…

Effective Training

4 Considerations Providing and Participating in Training

Training activities enhance knowledge and offer employees a reason to stay with an organization. Professional development remains a highly effective retention method. Reputations can also be enhanced when participating in training. Unfortunately, when organizations make budget cuts, training and education frequently suffer first. While intended to help control costs, less knowledgeable employees will not be…

Better Listeners

How You Can Help Your Meeting Participants Become Better Listeners

The facilitator is ideally situated to help meeting participants become better listeners. Dr Ralph Nichols, “Father of the Field of Listening”, notes three behaviors that perfectly align with the roles of facilitator, and you ought exhibit, which will create better listeners during meetings. First of all, anticipate the speaker’s next point
. As facilitator, your anticipation helps shape your…