Terrence Metz, CSM, PSPO, CSPF, is the Managing Director of MG RUSH Facilitation Training and Coaching, the acknowledged leader in structured facilitation training. His FAST Facilitation Best Practices blog features over 300 articles on facilitation skills and tools aimed at helping others lead faster, more productive meetings and workshops that yield higher quality decisions. His clients include Agilists, Scrum teams, program and project managers, senior officers, and the business analyst community among numerous private and public companies and global corporations. As an undergraduate of Northwestern University (Evanston, IL) and MBA graduate from NWU’s Kellogg School of Management, his professional experience has focused on process improvement and product development. He continually aspires to make it easier for others to succeed.

Meeting Introduction, Why Individual Decisions are Made

Neuroeconomics and Neurofacilitation: Rational Decisions Maximize Utility

World scientists are striving to map activity in the human brain. Presumably, a map of neural activity will shed light on how the brain works and how choices are made. Concurrently, there has been an upsurge in related fields seeking to understand human nature and behavior change: neuroaccounting, neuroeconomics, neurotics, neurofinance, neuroleadership, neurolinguisics, neuromanagement, neuromarketing,…

Keeping Groups Mentally Sharp

Challenge the Status Quo, such as “We don’t do things that way around here.”

Those of you familiar with the MG RUSH curriculum remember the challenge of the “bookworm” exercise that only one or two students get correct per year. Here is another similar, quickly run challenge to test groups resistant to change or inclined to simply “vote on things.” Remember, Challenge the Status Quo. Framing Answer Add an “A”…

Seven Deadly Sins of Facilitating

What to Do About the Seven Deadly Sins of Facilitating (in alphabetical order):

You’ve heard plenty about what to do, but the Seven Deadly Sins of Facilitating also suggest what NOT to do. The following are real, powerful, and sequenced alphabetically. Assuming: Simply because the facilitator hears what was said does not imply everyone heard what was said. The key to active listening is through reflection. Whether it’s audio…