Terrence Metz, CSM, PSPO, CSPF, is the Managing Director of MG RUSH Facilitation Training and Coaching, the acknowledged leader in structured facilitation training. His FAST Facilitation Best Practices blog features over 300 articles on facilitation skills and tools aimed at helping others lead faster, more productive meetings and workshops that yield higher quality decisions. His clients include Agilists, Scrum teams, program and project managers, senior officers, and the business analyst community among numerous private and public companies and global corporations. As an undergraduate of Northwestern University (Evanston, IL) and MBA graduate from NWU’s Kellogg School of Management, his professional experience has focused on process improvement and product development. He continually aspires to make it easier for others to succeed.

Facilitation Reference Guide

Facilitation Reference Guide Supporting an IT Project Workshop

This Facilitation Reference Guide supports an IT project workshop. It begins with management perspective and understanding what needs to be delivered to be called a success. Some call this, “knowing what DONE looks like.” Facilitation Reference Guide — Preparation Phase First and foremost, articulate and codify the deliverables. Next understand the organizational holarchy and the…

Process Improvement Questions

Process Improvement Questions to Ask When Leading an Initiative

Organizational process improvement questions depends on perspective. Therefore, from an executive perspective, fewer participants and lower costs may indicate process improvement. However, from an employee or associate perspective, getting more done quickly and easily, without losing personnel, may indicate process improvement. Generally speaking, consensual answers to the following process improvement questions yield the type of…

Building Consensus - Modern Facilitative Leadership

Thoughts, Words, and Deeds – Foundation for Building Consensus

Even a lousy facilitator will succeed at building consensus when they draw line of sight from the meeting deliverable to the quality of life of the meeting participants. When meeting output directly impacts participants, they help the facilitator be more effective. CLEAR THINKING (thoughts) Highly effective facilitators know what ‘done’ looks like. Before the meeting…

How to Facilitate Olympic Scoring

How to Facilitate Olympic Scoring – Innovative Ideas & Concepts

Purpose of Olympic Scoring is to . . . . . . extract some consensually validated new product, process, or other innovative ideas or concepts while encouraging 100 percent participation.The following is particularly appropriate when facilitating olympic scoring with larger groups of nine or more participants. Background of Olympic Scoring In advance, inform all of your participants…