Facilitation Reference Guide

Facilitation Reference Guide Supporting an IT Project Workshop

This Facilitation Reference Guide supports an IT project workshop. It begins with management perspective and understanding what needs to be delivered to be called a success. Some call this, “knowing what DONE looks like.” Facilitation Reference Guide — Preparation Phase First and foremost, articulate and codify the deliverables. Next understand the organizational holarchy and the…

Process Improvement Questions

Process Improvement Questions to Ask When Leading an Initiative

Organizational process improvement questions depends on perspective. Therefore, from an executive perspective, fewer participants and lower costs may indicate process improvement. However, from an employee or associate perspective, getting more done quickly and easily, without losing personnel, may indicate process improvement. Generally speaking, consensual answers to the following process improvement questions yield the type of…