How to Actively Listen Relies on Reflection

The 4 Steps of Active Listening — Effectiveness Requires Reflecting Rationale

Active listening captures a critical skill of effective facilitation. As a remarkably effective active listener, you feedback (emphasize, restate) what the speaker has offered to the group, BUT more importantly, you include WHY. Be sure to reflect the rationale, the ‘because‘ supporting the speaker’s main point. When provided naturally and effectively, active listening supports several purposes:…