Agile Facilitation

7 Reasons Why Agile Facilitation is Powerful, if Not Redundant

We love Agile.  You should too.  For most of you, some version of Agile methodology will eventually replace waterfall SDLC (software development life-cycle) and PDLC (product development life-cycle).  For many of you, it already has.  Agile facilitation are terms so intertwined, one could claim they are nearly redundant, yet remarkably powerful. Agile methodology compelled us…

Meeting Problems Generate Resistance

Five Meeting Problems and What You Should Do About Them

Ever develop that sense of deja vu about not getting anywhere during a meeting?  Meeting problems are indicative of resistance that is generated during a meeting.  Resistance can be prevented and mitigated with professional behavior.  Here’s what to do about meeting problems. 1.  Lack of clear purpose All too frequently, meetings are held for the primary benefit…

Managing a Problem Person During Meetings

How to Manage a Problem Person During Meetings

A problem person is a meeting distraction and their message is ineffective because of some characteristic that gets in the way of clearly communicating. “Politikos” — Nature of the Problem Person The term ‘Politikos’ means ‘the science of people.  You deal more ably with participants as you gain more experience.  However, there is a certain…

Not Meeting Conflict but Voting leads to lower quality decisions

How You Can Convert Meeting Conflict into More Robust Decision-making

There is no instructional class in the world that will teach you how to facilitate a resolution to all meeting conflict.  Sometimes, people or parties refuse to agree simply because they do not like each other.  Fortunately you can rely on a three-step method that helps manage meeting conflict and secure consensus that is repeatable…

Customer Moat Cover

“Customer Moat: Unveiling the Secrets of Business Strategy”

Eddie Sung (Author) has released an easily readable book, Customer Moat: Unveiling the Secrets of Business Strategy, that some might call a primer.  Although his discussion does not break new ground (like “Blue Ocean Strategy), he brings life and enjoyable reading to the basics of profit building, illustrating the complex interrelationship of customer voice mixed…

Effective Facilitators Know Illness vs Wellness

The Most Effective Facilitator Avoids Using the Word “I”

As an effective facilitator, stop using the word “I”. For some, it is quite natural to substitute the plural “we” or “us”.  For others, it remains a significant challenge.  If you find it is a challenge, consider this opportunity as the number one change you can make to become a more effective facilitator. We have witnessed…

How to Facilitate Multiple Presenters

How to Facilitate a Conference with Multiple Presentations

During a recent four-day conference, we facilitated more than 20 speakers and multiple presentations with very distinctive topics ranging from embracing social responsibility to utilizing Google® Hangouts for small groups.  Our approach was highly applauded so we are sharing it with you, so that you can become a more effective facilitator. As the FAST technique instructs,…

Three Questions for Clarity and Precision

How to Be Precise with Three Transition Questions: Do NOT Ask “How Do You Solve Global Hunger?”

Transition questions are highly effective because you cannot develop a plan, any plan, such as a marketing plan, by asking “What is the marketing plan?”  The question is so broad as to be DUMB. We have learned during facilitated meetings and workshops, that it’s not easy for participants to respond to broad questions like “How…

Mackenzie's Management Process in 3-D

Differences Between Skills of Project and Program Management

Close analysis of the PMBOK® version5 suggests that all skills required for effective project management are also required for program management.  Differences are not the skills required, but the prioritization and relative importance of them to each role. At a high-level, both project management and program management require: Conceptual skills Design skills Human skills Technical skills However, there are…