Decision-Making Matrix

Facilitating For-Profit Meetings Requires Structure Not Found in Kum Bay Yah

Facilitating business requirements captures substantially different challenges than facilitating community forums and other project-based meetings. While active listening serves both scenarios, the deliverables needed to support most business initiatives are quite different from social and community settings. Frequently, business facilitators are not seeking agreement, rather harmony.  The difference follows. Agreement suggests that everyone is singing the…

Structured Facilitation Begins with Your Holarchy

Discipline of Structured Facilitation Contrasted to Kum-Bah-Yah

The discipline of structured facilitation differs from what we respectfully refer to as “Kum Bah Yah” or “warm and fuzzy” facilitation that frequently begins by co-creating ground rules.  Most corporate environments simply do not afford enough time to follow the slow but sure path of building trust and camaraderie among participants. In fact, there is…

Facilitating Video Presence Meetings

How to Facilitate Video Presence Meetings: (Part 3 of 3)

Core facilitation skills apply to both face-to-face and virtual meetings,  To facilitate video presence meetings, the session leader must speak clearly, provide active listening (especially feedback and confirmation), ask appropriate questions, manage time constraints and personality issues, etc.  Our discussion that follows below and in the previous two FAST Weeklys, focus on what is different with with the…

Facilitating Video Presence Meetings

How to Facilitate Virtual Meetings and Participants — During

Core facilitation skills apply to both face-to-face and virtual meetings and participants.  With teleconference or videopresence meetings, the session leader must speak clearly, provide active listening (especially feedback and confirmation), ask appropriate questions, manage time constraints and personality issues, etc.  Our discussion that follows below and in the previous/ next  blog, focus on what is different…

How to Actively Listen Relies on Reflection

The Four Steps to Actively Listen – Strive to Reflect Rationale

Actively listen and capture one of the most important aspects of effective facilitation. As an active listener, you feedback (emphasize, restate) what the speaker has offered to the group, and more importantly, why.  Be sure to reflect on the rationale, the ‘because’ behind the speaker’s main point.  To actively listen serves several purposes: Often, the participant is formulating thoughts…

How to Create and Sustain a Participatory Environment

How to Create and Sustain a Participatory Environment

The primary responsibility of a facilitator is to protect the participants.  Secondarily, the facilitator helps drive the group toward its desired deliverable.  Since the deliverable is built to serve the participants, the people take priority over the issues.  To some extent, both people and issues are managed by creating an environment that is conducive to…