The discipline of structured facilitation differs from what we respectfully refer to as “Kum Ba Yah” or “warm and fuzzy” facilitation that frequently begins by co-creating ground rules.
Most corporate environments simply do not afford enough time to follow the slow but sure path of building trust and camaraderie among participants. The holarchy provides a good reason why structured facilitation accelerates faster.
Typical meetings involve report-outs and updates such as staff meetings (typically, loosely structured). Structured facilitation supports workshops and non-staff meetings that occurs when report-outs and updates are complete. Frequently structured facilitation supports a specific scope of work we refer to as a “project.” The difference between a project and the program it supports is the same difference one finds between a process and an activity. Both an activity and a project have a discrete starting and stopping time. Programs and processes however, are typically ongoing or sustaining. We could calculate how much time you invest per year with the activity of “paying bills”. Yet, the process of “accounts payable” never stops.
Why is this important? When active listening fails to reconcile different view points, structured facilitation through a disciplined facilitator takes the team back to the project objectives or the reason for the meeting in the first place. Next we can view the program goals to improve consensual understanding as to why the project was approved. Finally we can appeal to the business unit and/ or enterprise objectives to see which argument best supports or aligns with our primary objectives, mission, and vision.
Appealing to Objectives
Appealing to the objectives to reconcile arguments underlies structured facilitation that is missing from many Kum Bah Yah settings. Notice for example, to stimulate peace in the Middle East, the structured facilitation approach suggests reconciling arguments first with active listening and then by appealing to the objectives in the holarchy, shown in the diagram below. However, when there are no SHARED purpose, scope, and objectives, there is no ultimate appeal for resolving arguments.
In corporate environments, all arguments are best answered by which position most strongly supports the corporate objectives. With Kum Bah Yah, the objectives may be competing. Therefore we rely on a different tool set, then pure decision-making science. Both structured facilitation and unstructured facilitation have their time and place, but do not confuse one for the other. No corporate cultures can invest two or three hours to build ground rules at the start of meetings and workshops. We do need clear line of sight however, to the project, program, business unit, and enterprise objectives that our meeting supports.
Finally, MG RUSH professional facilitation curriculum focuses on providing methodology. Each student thoroughly practices methodology and tools before class concludes. Additionally, some call this immersion. However, we call it the road to building impactful facilitation skills.
Become Part of the Solution While You Improve Your Facilitation, Leadership, and Methodology Skills
Take a class or forward this to someone who should. MG RUSH Professional Facilitation Training provides an excellent way to earn up to 40 SEUs from the Scrum Alliance, 40 PDUs from PMI, 40 CDUs from IIBA, and 3.2 CEUs. As a member of the International Association of Facilitators (IAF), our Professional Facilitation. Therefore, our training aligns with IAF Certification Principles and fully prepares alumni for their Certified Professional Facilitator designation.
Furthermore, our Professional Facilitation curriculum immerses students in the responsibilities and dynamics of an effective facilitator and methodologist. Because nobody is smarter than everybody, attend an MG RUSH Professional Facilitation, Leadership, and Methodology workshop offered around the world, see MG RUSH for a current schedule.
Go to the Facilitation Training Store to access our in-house resources. You will discover numerous annotated agendas, break timers, and templates. Finally, take a few seconds to buy us a cup of coffee and please SHARE.
In conclusion, we dare you to embrace the will, wisdom, and activities that amplify a facilitative leader.
- The Primary Skills of Highly Effective, Professional Facilitators (mgrush.com/blog)
- 15 Critical Guidelines that Are Followed by Highly Effective Facilitators (mgrush.com/blog)
- Three Simple yet Precise Questions that Improve Group Clarity and Consensus Building (mgrush.com/blog)